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  • Hazel Jones


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The Office of the Public Guardian is making partial refunds of fees paid to register Powers of Attorney.


Between 1 April 2013 - 2017 the Office of the Public Guardian reduced its costs of registering Powers of Attorney but continued to charge the same full fee of £110. On 1 April 2017, the fee reduced to £82 to reflect the lower costs. To compensate those who registered between 1 April 2013 – 31 March 2017, a partial refund of the fees is being made.

Who is Eligible for a Refund?

A refund of the fee for registering a Lasting Power of Attorney or an Enduring Powers of Attorney will be due if:

  • You applied to register in England between 1 April 2013 and 31 March 2017

  • The full fee of £110 was paid or a reduced fee

The refund must be paid to the donor.

How Much Will be Paid?

The amount of the refund depends when payment was made.

When you paid the fee Refund for each power of attorney

April to Sept 2013 £54

Oct 2013 to March 2014 £34

Apr 2014 to March 2015 £37

Apr 2015 to March 2016 £38

Apr 2016 to March 2017 £45

You’ll get half the refund if you paid a reduced fee (‘remission’).

How To Claim

You can claim online or by phone. You can claim for more than one power of attorney in your application.

To apply online, go to to You’ll need the donor’s UK bank account number and sort code.

If you don’t have the donor’s bank account number and sort code, you’ll need to apply by phone. You’ll also need to apply by phone if the donor has died or you are a Court of Protection appointed Deputy.

You can also apply by phone if you prefer that to online.

The phone numbers are:

0300 456 0300 (choose option 6) or Textphone: 0115 934 2778

The lines are open Mondays, Tuesdays, Thursdays and Fridays 9am – 5pm and 10am to 5pm on Wednesdays.

There is email help at

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